At vc999, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you have over your own information as a player on our platform.
Six core commitments that define how vc999 handles your personal information.
Every piece of data you send to vc999 — from your login credentials to your payment details — is protected by SSL encryption. No one can intercept your information while it travels between your device and the vc999 platform.
vc999 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. It is used only to operate your account and improve your experience on vc999.
You have the right to access, correct, or request deletion of the personal data vc999 holds about you. Simply contact our support team and we will handle your request promptly and transparently.
All player data on vc999 is stored on secured servers with restricted access. Only authorised personnel can access account information, and only when it is necessary to operate or support your account.
vc999 only collects the data that is genuinely needed to run your account and process your payments. We do not collect unnecessary personal information, and we do not track your activity outside of the vc999 platform.
vc999 will only contact you about your account, transactions, or platform updates. You can manage your communication preferences at any time. We do not send unsolicited marketing messages without your consent.
By registering on or using vc999, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.
vc999 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how vc999 collects, uses, stores, and protects your personal information when you register, play games, make payments, or interact with any part of the vc999 platform.
This policy applies to all players using vc999, whether through a web browser or the vc999 mobile app. It covers all personal data collected from the moment you visit the vc999 website through to the ongoing management of your account.
vc999 takes privacy seriously. We understand that Bangladeshi players trust us with sensitive information — including payment details and identity documents — and we treat that trust as a responsibility, not just a legal obligation. Everything described in this policy reflects how we actually operate, not just what we are required to say.
vc999 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect what is necessary to operate your account and provide a safe, functional gaming experience.
Information you provide directly to vc999 includes:
Information collected automatically when you use vc999 includes:
| Data Type | Source | Purpose |
|---|---|---|
| Name & contact details | Provided by you | Account registration and identity verification |
| Mobile number | Provided by you | Account login and payment processing |
| Payment account details | Provided by you | Deposits and withdrawals via bKash, Nagad, Rocket |
| Device and browser data | Collected automatically | Security monitoring and fraud prevention |
| Transaction history | Collected automatically | Account management and regulatory compliance |
| Session and login data | Collected automatically | Security and unauthorised access detection |
vc999 uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy. The main reasons we process your personal information are:
vc999 will only send you promotional communications if you have opted in to receive them. You can update your communication preferences at any time through your account settings or by contacting support.
Because vc999 processes real-money transactions in BDT via bKash, Nagad, and Rocket, we handle financial information with an especially high level of care. Your payment account number is stored securely and is used only to process your deposits and withdrawals.
vc999 does not store your mobile wallet PIN or any authentication credentials for your payment accounts. When you make a deposit or request a withdrawal, the transaction is processed directly through the payment provider's system. vc999 only receives confirmation of the transaction, not your full payment account credentials.
vc999 will never ask for your bKash, Nagad, or Rocket PIN through any channel — not via chat, email, phone, or any other method. If anyone claiming to be from vc999 asks for your PIN, do not share it and report it to us immediately.
vc999 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small file stored on your device that helps vc999 remember your preferences and keep your session active while you are logged in.
The types of cookies used on vc999 include:
You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent some parts of vc999 from working correctly. vc999 does not use third-party advertising cookies or share cookie data with external marketing platforms.
vc999 does not sell your personal data to any third party. We do not share your information with advertisers, data brokers, or any organisation that would use it for purposes unrelated to your vc999 account. However, there are limited circumstances in which vc999 may share your data with trusted third parties:
Any third party that receives data from vc999 is required to handle it securely and use it only for the specific purpose for which it was shared. vc999 does not permit third parties to use your data for their own marketing or commercial purposes.
vc999 retains your personal data for as long as your account is active and for a period after account closure as required by applicable regulations. This is necessary to comply with financial record-keeping requirements and to resolve any disputes that may arise after your account is closed.
If you request account deletion, vc999 will remove your personal data from active systems as soon as possible, subject to any legal retention obligations that require us to keep certain records.
As a vc999 player, you have rights over the personal data we hold about you. vc999 respects these rights and will respond to any request you make in a timely and transparent manner. Your rights include:
To exercise any of these rights, contact the vc999 support team. We will verify your identity before processing any data request to ensure your information is not disclosed to an unauthorised person. We aim to respond to all data requests within 30 days.
vc999 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These measures are reviewed and updated regularly to keep pace with evolving security standards.
While vc999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for vc999 and never share your login details with anyone.
vc999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register on or use vc999 under any circumstances.
If vc999 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed and all associated data will be deleted. If you believe a minor has registered on vc999, please contact our support team immediately so we can investigate and take action.
vc999 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised date shown at the top.
For significant changes that materially affect how your data is used, vc999 will make reasonable efforts to notify you directly through the platform or via your registered contact details. Continued use of vc999 after an updated Privacy Policy is published constitutes your acceptance of the changes.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how vc999 handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.
vc999 aims to respond to all privacy-related enquiries within a reasonable timeframe. For urgent matters such as suspected data breaches or unauthorised account access, please use the live chat option for the fastest response.
For details on how vc999 governs gameplay and account usage, please also read our Terms and Conditions and Responsible Gaming pages.
Your privacy is protected from the moment you register. Create your free vc999 account today and enjoy fast BDT payments, live games, and round-the-clock support.